Privacy Policy

Overview

Hercules Deck & Fence ("we," "us," or "our") operates the website herculesdeckandfence.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and what choices you have. We take your privacy seriously and we do not sell your personal information to third parties.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on the Site, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We use this information only to respond to your inquiry and follow up about your project.

Information collected automatically

Like most websites, our Site automatically collects certain technical information when you visit. This includes your IP address, browser type, the pages you view, the time and date of your visit, and the website that referred you to ours. We use this data to understand how people use the Site and to improve it. This information does not identify you personally.

Cookies

The Site may use cookies - small text files stored on your device - to remember your preferences and help the Site function correctly. We may also use analytics tools that place their own cookies. You can configure your browser to refuse cookies or alert you when cookies are being set. Note that some parts of the Site may not work properly if you disable cookies.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and contact form submissions
• Schedule and coordinate your on-site estimate or project
• Communicate with you about your project before, during, and after the work
• Improve the Site and understand how visitors use it
• Comply with legal obligations if required

We do not use your information to send unsolicited marketing messages to third parties, and we do not sell, rent, or trade your personal information to anyone.

Third-Party Services

We may use third-party services to help operate the Site or handle form submissions - such as form providers, analytics platforms, or web hosting services. These third parties have access to your information only as needed to perform their functions and are not permitted to use it for other purposes.

The Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies before submitting any personal information.

Data Retention

We retain contact and estimate request information for as long as it is reasonably necessary to serve you and maintain business records. If you ask us to delete your information and we are not legally required to keep it, we will do so in a timely manner.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your information. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at the email address listed below. We will respond within a reasonable time.

Children

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Security

We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after any changes means you accept the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please reach out: